Tool of the Month: Communication Chart

The tool of the month is the Communication Chart.

This is a very versatile tool in that it can be used to:

•Record how the person communicates using their behaviour, body language, facial expressions

•Details what you need to do to communicate with the person e.g. using signing, objects etc

•It helps to capture information in a way that clearly sshow what is important to and important for someone and also areas of their support which are working/not working.


Below is an example:









Coming Soon…

Person Centred Approaches training
Person Centred Approaches Interactive Policy
Person Centred Approaches E module

Tool of the Month

Like and Admire One of the best parts of my job is having opportunities to meet lots of new people both within and outside of MacIntyre.

One thing I am always aware of is that during that first meeting people will decide very quickly if they like me or not and if they will want to spend time with me in the future.
This is the same for the people we support but unlike me they are not always in control of what information about them is shared with people even before that first meeting. One way we can support people to tackle this problem is to support them to develop their own Like and Admire.
This is the tool of the month. This tool ensures that people see the person first and not labels or reputations for example.


Like and Admire is:

Part of One Page Profiles

Part of Person Centred Reviews

At front of plans

We would love to see some of the Like and Admire tools that you have done. If you could send a copy or a photograph to Sarah-Anne Morgan at Central Admin or email sarah-anne.morgan@macintyrecharity.org

Reflection

Reflection

The last twelve months has been a really interesting and exciting time for me. In particular we have just celebrated one year of the Wolverhampton project, we have supported the RNID to begin their implantation of person centred approaches and we are about to begin work in East Lancashire with a person centred service. All of this has involved reflection not just on these projects but how we are doing with our approaches across MacIntyre as a whole.

To help you reflect on what is happening within your service I will be taking you on a journey over the next few months through processes you can use and the tools that will help you. To get you started here is an overview of the processes and the thinking tools to refresh you memory.

The starting point is to think about what you know about the person already. You can then use the thinking tools to organise this information in order to further develop your knowledge and understanding of the person. This process will lead to you having what I call good information about the person.
Good information is information that:

Comes from the person and those who know them well.
Has been gathered using thinking tools
Is based on a positive approach
Is based on new reflection and not old information

Once you have this information you can then use it to develop a persons plan or take it to their person centred review. Either way you should then find out what is working and not working for the person and develop an action plan to change what is not working and ensure what is working continues.

Download Planning a life that makes sense image

Catherine